Neptune Chatbot & AI-Assistant Builder

Powering the next generation of interactive web campaigns with scalable AI.

<span data-metadata=""><span data-buffer="">The Client

Sleeknote, a leading provider of website engagement tools, partnered with K2X to integrate the Neptune Chatbot and AI-Assistant Builder into its product suite—elevating user interaction and campaign design through cutting-edge AI.

<span data-metadata=""><span data-buffer="">The Challenge:

Sleeknote aimed to enhance its offering with scalable, fault-tolerant AI tools while ensuring:

  • Seamless integration with its existing platform.

  • Efficient handling of document-based interactions using LLMs.

  • Maintained data integrity and high standards of user experience.

  • Advanced ML techniques like RAG pipelines, without compromising performance or simplicity.

<span data-metadata=""><span data-buffer="">The Solution

K2X’s AI-Data team built a robust AI infrastructure tailored to Sleeknote’s needs:

  • API Service Development: Enabled session handling, user authentication, and seamless interaction between Sleeknote’s system and the new features.

  • Admin Dashboard Design: Built an intuitive interface for managing chatbot and assistant functionalities with a focus on usability.

  • Fault-Tolerant RAG Pipeline: Managed document input and retrieval intelligently, overcoming LLM limitations on context size.

  • Prompt Engineering + Vector DBs: Delivered accurate, relevant AI responses using advanced prompting strategies and document retrieval.

  • Guardrail Service Integration: Ensured responsible AI usage by filtering and monitoring LLM outputs for safety and relevance.

<span data-metadata="">Product Features

  • Neptune Chatbot for real-time engagement.
  • AI Assistant Builder powered by OpenAI GPT.
  • Admin dashboard for feature management and control.
  • RAG pipeline with contextual document querying.
  • LLM guardrails for output safety.

Results

  • Smarter Campaign Creation: Marketers can now create campaigns with real-time AI support and document-driven insights.

  • Enhanced Interactivity: The Neptune Chatbot allows users to engage with site visitors more effectively.

  • Secure and Scalable AI: Sleeknote now operates with a stable, responsible, and future-ready AI layer integrated into its core offering.

<span data-metadata=""><span data-buffer="">Technology Stack

  • OpenAI GPT

  • RAG Pipelines

  • Vector Databases

  • Custom API Services

  • React (Dashboard), Node.js backend

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