Terms of Use

Last Updated: 7th July, 2025
Version: 1.0

1. Acceptance of Terms

By accessing or using K2X Tech’s services, website, or any of our products (“Services”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you (“User,” “Client,” or “you”) and K2X Tech (“K2X,” “we,” “us,” or “our”).

2. Description of Services

K2X Tech provides the following services:

2.1 Custom Application Development

Bespoke software application development for European and United States markets
On-premises deployment solutions
Technical consultation and system integration
Application maintenance and support services

2.2 Proprietary Products

Development and licensing of proprietary software solutions
Product support and maintenance
Software updates and enhancements

2.3 Professional Services

Technical consulting and advisory services
System analysis and requirements gathering
Project management and delivery services

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

3.2 Business Use

Our Services are intended for business and professional use only. Personal use is not permitted without explicit written consent.

3.3 Account Information

You are responsible for maintaining accurate and up-to-date account information and for keeping your account credentials secure.

4. Intellectual Property Rights

4.1 K2X Intellectual Property

All content, features, and functionality of our Services, including but not limited to:

Software code, algorithms, and methodologies
Design patterns and architectural frameworks
Documentation and technical specifications
Trademarks, service marks, and logos

Remain the exclusive property of K2X Tech and are protected by copyright, trademark, and other intellectual property laws.

4.2 Client Intellectual Property

Clients retain ownership of their proprietary data and business processes
Client-specific requirements and specifications remain client property
K2X does not claim ownership of client data or business logic

4.3 Developed Applications

Custom applications developed for clients become client property upon full payment
K2X retains rights to underlying frameworks and general methodologies
Source code ownership is transferred to client upon project completion and payment

5. Confidentiality and Non-Disclosure

5.1 Confidentiality Commitment

K2X Tech maintains strict confidentiality regarding:

All client application flows and designs
Proprietary business processes and requirements
Technical specifications and implementation details
Any information marked as confidential

5.2 Non-Disclosure to Third Parties

Client-specific implementations are never shared with other parties
Only mockup designs and general capabilities are shown to potential customers
Actual client flows and designs remain confidential

5.3 Employee Obligations

All K2X employees and contractors are bound by confidentiality agreements and are prohibited from disclosing client information.

6. Data Protection and Privacy

6.1 Data Handling

K2X processes personal data in accordance with applicable privacy laws
Data encryption is implemented during development and transmission
On-premises deployment ensures client data remains under client control

6.2 No Data Retention

K2X does not retain access to client data after application deployment
Client data remains exclusively under client control and ownership
K2X provides service support without requiring data access

6.3 Compliance

K2X complies with:

General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Other applicable data protection regulations

7. Service Terms and Conditions

7.1 Service Delivery

Services are provided on a project basis with defined deliverables
Timelines and milestones are established through project agreements
Changes to scope require written approval and may affect timelines and costs

7.2 On-Premises Deployment

Applications are deployed on client premises or client-controlled infrastructure
Clients maintain full control over their deployed applications
K2X provides support services without requiring application access

7.3 Support Services

Technical support is provided as specified in service agreements
Support does not require access to client data or applications
Emergency support availability is defined in service level agreements

8. Payment Terms

8.1 Fees and Payment

Fees are as specified in individual service agreements
Payment terms are typically net 30 days unless otherwise specified
Late payments may incur interest charges as permitted by law

8.2 Taxes

Fees are exclusive of applicable taxes
Clients are responsible for all applicable taxes, duties, and fees

8.3 Refunds

Refund policies are specified in individual service agreements
Completed work is generally non-refundable
Disputes are handled through established resolution procedures

9. Warranties and Disclaimers

9.1 Service Warranties

K2X warrants that:

Services will be performed in a professional and workmanlike manner
Applications will substantially conform to agreed specifications
Services will comply with applicable laws and regulations

9.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY SET FORTH HEREIN, K2X PROVIDES SERVICES “AS IS” AND DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.3 Client Responsibilities

Providing accurate requirements and specifications
Testing applications before deployment
Maintaining deployed applications and infrastructure

10. Limitation of Liability

10.1 Liability Limits

TO THE MAXIMUM EXTENT PERMITTED BY LAW, K2X’S LIABILITY FOR ANY CLAIM RELATED TO SERVICES SHALL NOT EXCEED THE FEES PAID BY CLIENT FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

10.2 Excluded Damages

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Damages resulting from client’s use or inability to use services

10.3 Client Indemnification

Client agrees to indemnify and hold K2X harmless from claims arising from:

Client’s use of services in violation of these Terms
Client’s breach of confidentiality obligations
Third-party claims related to client’s business operations

11. Termination

11.1 Termination Rights

For material breach with 30 days’ written notice to cure
For insolvency or bankruptcy of the other party
As specified in individual service agreements

11.2 Effect of Termination

All outstanding fees become immediately due
Confidentiality obligations survive termination
Client retains ownership of completed work upon payment

11.3 Data Return

K2X will return or destroy client data as requested, subject to legal retention requirements.

12. Compliance and Legal Requirements

12.1 Regulatory Compliance

K2X maintains compliance with:

Data protection regulations (GDPR, CCPA, etc.)
Industry-specific regulations as applicable
Export control laws and regulations

12.2 Client Compliance

Clients are responsible for ensuring their use of services complies with all applicable laws and regulations in their jurisdiction.

12.3 Audit Rights

K2X may conduct compliance audits as necessary to ensure adherence to regulatory requirements.

13. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, terrorism, labor disputes, or government actions.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of Pakistan without regard to conflict of law principles.

14.2 Dispute Resolution Process

Informal Resolution: Parties will first attempt to resolve disputes through good faith negotiations
Mediation: If informal resolution fails, disputes will be submitted to binding mediation
Arbitration: Unresolved disputes will be settled through binding arbitration

14.3 Jurisdiction

Any legal proceedings must be brought in the courts of Pakistan.

15. General Provisions

15.1 Entire Agreement

These Terms, together with any applicable service agreements, constitute the entire agreement between the parties.

15.2 Modifications

K2X may update these Terms from time to time. Material changes will be communicated with reasonable notice.

15.3 Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.4 Assignment

Clients may not assign their rights or obligations without K2X’s written consent. K2X may assign its rights and obligations with reasonable notice.

15.5 Waiver

No waiver of any provision shall be deemed a waiver of any other provision or of the same provision at another time.

Contact Information

K2X Tech
Email: as@k2x.tech
Phone: (+92) 917255 498
Address: Office 7B, 5th Floor, Mall of KPK, Peshawar, Pakistan

Definitions

Client: Any individual or entity that uses K2X’s services
Confidential Information: Any non-public information disclosed by either party
Services: All services provided by K2X Tech as described herein
Application: Any software application developed by K2X
On-Premises: Deployment on client-controlled infrastructure

These Terms of Use are designed to protect both K2X Tech and our clients while ensuring compliance with applicable laws and regulations. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.