Terms of Use
These terms govern your use of K2X Tech’s services and outline our mutual rights and responsibilities.
1. Acceptance of Terms
By accessing or using K2X Tech’s services, website, or any of our products (“Services”), you agree to these Terms of Use (“Terms”). If you do not agree, please refrain from using our Services.
These Terms form a legally binding agreement between you (“Client” or “you”) and K2X Tech (“K2X,” “we,” “us,” or “our”).
2. Description of Services
K2X Tech provides services including but not limited to:
Custom Application Development
• Bespoke software for EU and U.S. markets
• On-premises deployment and integration
• Support, maintenance, and consulting
Proprietary Products
• Development and licensing of proprietary software solutions
• Product support and maintenance
• Software updates and enhancements
Professional Services
• Technical consulting and advisory
• System analysis and requirements gathering
• Project management and delivery services
3. Eligibility and Account Registration
Eligibility
You must be at least 18 years old and legally capable of entering into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.
Business Use
Our Services are intended strictly for business and professional use. Personal use is not permitted without K2X’s explicit written consent.
Account Information
Clients are responsible for maintaining accurate and up-to-date account information and for keeping their account credentials secure.
4. Intellectual Property Rights
K2X Intellectual Property
All content, features, and functionality of our Services, including but not limited to:
Software code, algorithms, and methodologies
Design patterns and architectural frameworks
Documentation and technical specifications
Trademarks, service marks, and logos
remain the exclusive property of K2X Tech and are protected by copyright, trademark, and other intellectual property laws.
Client Intellectual Property
Clients retain ownership of their proprietary data, business processes, and client-specific requirements.
K2X does not claim ownership of client data or business logic.
Developed Applications
Custom applications developed for clients become client property upon full payment. However, K2X retains rights to underlying frameworks, reusable components, and general methodologies. Ownership of source code is transferred to the client upon project completion and receipt of all due payments.
5. Confidentiality and Non-Disclosure
Confidentiality Commitment
K2X Tech maintains strict confidentiality regarding:
Client application flows and designs
Proprietary business processes and requirements
Technical specifications and implementation details
Any information marked as confidential
Non-Disclosure to Third Parties
Client-specific implementations and proprietary workflows are never shared with third parties. Only anonymized mockups or general capabilities may be presented to potential customers.
Employee Obligations
All K2X employees and contractors are bound by confidentiality agreements and are prohibited from disclosing client information.
6. Data Protection and Privacy
Data Handling
K2X processes personal data in compliance with applicable data protection laws, including the GDPR, CCPA, and other relevant regulations. Data encryption is implemented during development and transmission.
No Data Retention
K2X does not retain access to client data after application deployment.
Client data remains exclusively under client control and ownership.
K2X provides support services without requiring ongoing data access.
Compliance
K2X complies with:
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Other applicable data protection regulations
7. Service Terms and Conditions
Service Delivery
Services are provided on a project basis with defined deliverables.
Timelines and milestones are established through project agreements.
Changes to the project scope require written approval and may affect timelines and costs.
On-Premises Deployment
Applications are deployed on client premises or client-controlled infrastructure.
Clients maintain full control over deployed applications.
K2X provides support services without requiring ongoing application access.
Support Services
Technical support is provided as specified in service agreements.
Support does not require access to client data or applications.
Emergency support availability is defined in service-level agreements.
8. Payment Terms
Fees and Payment
Fees are specified in individual service agreements.
Payment terms are typically net 30 days unless otherwise specified.
Late payments may incur interest charges as permitted by law.
Taxes
Fees are exclusive of applicable taxes. Clients are responsible for all applicable taxes, duties, and fees.
Refunds
Refund policies are specified in individual service agreements.
Completed work is generally non-refundable.
Disputes are handled through established resolution procedures.
9. Warranties and Disclaimers
Service Warranties
K2X warrants that:
Services will be performed in a professional and workmanlike manner.
Applications will substantially conform to agreed specifications.
Services will comply with applicable laws and regulations.
Disclaimer of Warranties
EXCEPT AS EXPRESSLY SET FORTH HEREIN, K2X PROVIDES SERVICES “AS IS” AND DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Client Responsibilities
Providing accurate requirements and specifications.
Testing applications before deployment.
Maintaining deployed applications and infrastructure.
10. Limitation of Liability
Liability Limits
TO THE MAXIMUM EXTENT PERMITTED BY LAW, K2X’S LIABILITY FOR ANY CLAIM RELATING TO SERVICES SHALL NOT EXCEED THE FEES PAID BY THE CLIENT FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.
Excluded Damages
K2X shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Damages resulting from the client’s use or inability to use services
Client Indemnification
The client agrees to indemnify and hold K2X harmless from claims arising from:
Client’s use of services in violation of these Terms
Client’s breach of confidentiality obligations
Third-party claims related to the client’s business operations
11. Termination
Termination Rights
Either party may terminate the agreement:
For material breach with 30 days’ written notice to cure
For insolvency or bankruptcy of the other party
As specified in individual service agreements
Effect of Termination
All outstanding fees become immediately due.
Confidentiality obligations survive termination.
The client retains ownership of completed work upon payment.
Data Return
K2X will return or destroy client data upon request, subject to legal retention requirements.
12. Compliance and Legal Requirements
Regulatory Compliance
K2X maintains compliance with:
Data protection regulations (GDPR, CCPA, etc.)
Industry-specific regulations as applicable
Export control laws and regulations
Client Compliance
Clients remain responsible for ensuring their use of the Services complies with all applicable laws and regulations in their jurisdiction.
Audit Rights
K2X may conduct compliance audits as necessary to ensure adherence to regulatory requirements.
13. Force Majeure
Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, terrorism, labor disputes, or government actions.
14. Dispute Resolution
Governing Law
These Terms are governed by the laws of Pakistan, without regard to conflict of law principles.
Dispute Resolution Process
Informal Resolution: Parties will first attempt to resolve disputes through good faith negotiations.
Mediation: If informal resolution fails, disputes will be submitted to mediation.
Arbitration: Any unresolved disputes will be settled through binding arbitration under the laws of Pakistan.
Jurisdiction
Any legal proceedings must be brought in the courts of Pakistan.
15. General Provisions
Entire Agreement
These Terms, together with any applicable service agreements, constitute the entire agreement between the parties.
Modifications
K2X may update these Terms from time to time. Material changes will be communicated with reasonable notice.
Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Assignment
Clients may not assign their rights or obligations without K2X’s written consent. K2X may assign its rights and obligations with reasonable notice.
Waiver
No waiver of any provision shall be deemed a waiver of any other provision or of the same provision at another time.
Definitions
Client: Any business or professional entity that engages K2X Tech for services.
Confidential Information: Any non-public information disclosed by either party.
Services: All offerings provided by K2X Tech as described in these Terms.
Application: Any software developed by K2X Tech for a client.
On-Premises: Deployment on client-controlled infrastructure.
These Terms of Use are designed to protect both K2X Tech and our clients while ensuring compliance with applicable laws and regulations. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.